1. What's the difference between Home, School, School-2, Labs, Site and Network versions?
Home/Consumer Version = A Home version contains a single copy of the software, supporting documents and instructions. Home versions are licensed for only one computer.
School Version = A School Version comes with Teacher Materials. The materials vary depending on the Publisher and the title chosen, however they normally include a Teacher's Guide to help you make the most of the software in your classroom, lesson plans, black line masters for duplication and use within your classroom, suggested student projects and ideas to integrate the product into your curriculum. Licenses allows for install on 1 machine only.
School-2 = A School-2 version is the same as the School Version detailed above, but the you get 2 copies of the software for installation on 2 machines.
Lab Packs = Most lab packs contain 5/6, 10, 15, or 30 copies of the software with related instructional materials for your use on the number of machines stated after the word Lab (E.g. Lab 5, Lab 10)
Network Version = Network Versions ship with one copy of the software together with a license to install the software on your server and a license to access that software from a stated number of stations.
Site License = A Site License/Version ships with as many copies of the software and supporting instructions, manuals, etc. as stated after the word site or gives you permission to copy/duplicate the materials.
2. How long do products take to be shipped?
Shipping normally takes between 1 to 3 weeks, you can ask for an ETA or request rush shipments at any time.
3. What are the restrictions for Academic Versions?
Academic Versions are exactly the same as Home/Consumer Versions except that the price is heavily discounted. Academic Versions can only be purchased by Schools, Teachers, Students or Educational Institutional Employees. You will be required to send a copy of your Employee, Teacher or Student I.D. together with your order.
4. Can Home Versions be used at Schools?
Yes, nearly all publishers allow home versions to be used by schools. Home Versions are only licensed for use on one computer and do not contain teaching materials.
5. Can I place an order on my personal Credit Card and have it shipped to my School?
Yes, we will be happy to accept your credit card and ship the product to any location you designate.
6. Can our school preview a title before they purchase it?
Yes, previews have the following restrictions;
(1)Only schools within Canada qualify for previews through our company.
(2)Only select software titles and QuickPAD's are eligible for preview. We can't offer previews on other hardware.
(3)Home versions or School versions will be shipped for preview, we are not permited to issue previews on lab packs, networks or site licenses.
(4)Only five titles can be previewed at any given time with a value of $300.00 or less.
(5)Software4Schools.ca will pay for only the outbound freight, with return freight and handling being the responsibility of the customer who requested the previews.
(6)Returns must be made within 30 days and must be returned in 100% resalable condition.
7. I'm looking for a product but it is not listed in your online catalog, do you sell it?
Software4Schools.ca sells hundreds of items that are not listed in either our On-Line Catalog or our Paper Catalog. We're happy to research product availability and price. Please call us Toll Free on 1-800-663-0001 or drop us an e-mail with the name of the product and, if possible, the name of the publisher or manufacturer.
8. How do I know if this software will run on the hardware I have? Where can I find system requirements?
When you search for a product using our On-Line Catalog your search will return a list of items, next to these items you will see a "Complete Details" button, click there and look at the "System Requirements" field. These are the minimum requirements for the product. Please contact us on 1-800-663-0001 with any questions regarding system requirements.
9. Does Software4Schools.ca guarantee the Software they sell?
Yes. We want you to be completely satisfied with your purchase and all our software titles are backed by a 1-YEAR MONEY BACK GUARANTEE for any manufacturer defect.
If you receive a product that is defective, call us on 1-800-663-0001 to receive a Return Merchandise Authorization (RMA) number.
Please be advised that the following products are not returnable unless defective, in which case they will be replaced for the same product only:
Software4Schools.ca reserves the right to charge a restocking fee under certain circumstances.
All returns must be in 100% resalable condition.
10. Does Software4Schools.ca have a Competitive Pricing Policy?
Yes, we are confident that we offer the best pricing available on educational software, if you find a lower nationally advertised price on the exact same item we will meet and beat that price.
11. Why would we purchase software from Software4Schools.ca over another educational reseller?
Software4Schools.ca has experienced and knowledgeable staff, we offer a vast range of products, free previews and since our company is 100% Canadian your schools money stays in Canada and helps boost the Canadian economy.
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